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Updated on 08-08-2024
Campus Wash and Fold services are provided subject to your (“Client”) compliance with and acceptance of the Terms of Service and Conditions set forth below:
Please read the following agreement carefully. “Client” use of any of Campus Wash and Fold services indicates an agreement to be bound by the Terms of Service and Conditions set forth below.
This agreement is strictly between Campus Wash and Fold and the Client and does not in any way constitute or imply any relationship with any other parties. As a condition to using any of Campus Wash and Fold services, and for the mutual benefit of both Campus Wash and Fold and the Client, the undersigned (“Client”) agrees to the following terms and conditions.
The Frequency of Our Service?
Campus Wash and Fold is an Independent Organization with No affiliation with any particular College or University in Washington, DC, Maryland, or Virgina we serve.
Campus Wash and Fold’s Primary Mission is to provide a Safe and Sanitized Unique Wash and Fold Laundry Service © ®™ for Busy Students, Staff and Faculty at any and all Major University and College Campuses in Washington, DC, Suburban Maryland, and Northern Virginia, without any inherent, hidden or explicit prejudice or favoritism towards any of them.
Campus Wash and Fold Laundry Service
We are not a Virtual Laundry Service Business. We process all our customers' laundry In House at our Modern Facility in Hyattsville MD, One Mile North of Washington, DC Border across West Hyattsville Metro Station on the Green Line at the following Address:
2781 Hamilton Street, Suite B
Hyattsville, MD 20782
The Weight Limit for the Laundry Received from a Student:
The weight of the laundry bag should not exceed more than 25 Pounds. The excessive weight will be charged based on $2.59 per pound.
Services Covered by Campus Wash and Fold Semester Plans Services:
Campus Wash and Fold Service for Semester Plans are based on once weekly Pick up and Delivery and for GENERAL LAUNDRY ITEMS. However Campus Wash and Fold can provide Any other special requests such as Dry Cleaning, Alterations and any other related laundry services and they are subject to additional charges.
$25 No Show Charge
There will be $25 No Show Charge If a student is not present on the Scheduled Pick Up or Delivery and at the time of our Driver’s Arrival.
Damages Caused by Non laundry Items left in clothing
Client agrees to include only washable items in the laundry bag.
Campus Wash and Fold is Not responsible for any damage to clothing caused by any Non-Clothing items and or Foreign Objects such as Crayons, Lip Sticks, Ink Pens, Nails, Screws, Etc.
Services Covered by Campus Wash and Fold Semester Plans Services:
Campus Wash and Fold Service for Semester Plans are based on once weekly Pick up and Delivery and for ONLY GENERAL LAUNDRY ITEMS. However Campus Wash and Fold can provide Any other special requests such as Dry Cleaning, Alterations and any other related laundry services and they are subject to additional charges.
Loss, Damage, or Theft of Items:
Campus Wash and Fold is not responsible for and shall not pay for, any loss, damage or theft of items left unattended for pick-up or delivery, and Self Service left by Client.
No Dry Cleaning Items in the Wash and Fold Bags Please!
Garment Care, Missing or Damaged Goods
Campus Wash and Fold will use reasonable efforts to try to ensure that its Wash and Fold, Drop Off, and Pick Up and Delivery Laundry Services and Other Services maintain a high quality operation.
Campus Wash and Fold accepts no liability for damage due to normal wear and tear during washing and drying.
Campus Wash and Fold accepts no liability for “special care” items that require special attention to be cleaned.
Campus Wash and Fold reserves the right to refuse cleaning any garment.
Campus Wash and Fold does not guarantee removal of all stains.
Campus Wash and Fold is not responsible for loss of or damage to any personal or non-clothing items left in the clothing or laundry bags such as money, jewelry, or anything else.
Client agrees not to leave such items in the clothing or in the delivery bags when dropping off or submitting laundry to the Pick Up and Delivery Driver.
Client must notify Campus Wash and Fold within 5 Business Days of Receipt of Client’s Laundry Items, about any Lost or Damaged Items from any particular Wash and Fold Projects. These include Laundry Drop Offs and Pick Up and Delivery Projects. Failure to do so constitutes waiver of a claim for any lost or damaged items from that Particular Wash and Fold Project.
Minimum Service Charge (SVC)
Most of our customers provide 15% to 25% Gratuity which nominally rewards our Hard Working Professional Laundry Staff who are specialized in Custom Washing, Custom Drying, and Custom Folding and Packaging. A Portion of the Minimum Service Charge (SVC) goes to our Hard Working Drivers who work hard to provide Free Laundry Pick Up and Delivery to all Areas of our Service Domain. It also provides a contribution towards their occasional Parking and Traffic Tickets. However, Our Generous Customers who value our Hard Working Personnel’s Professional Work reward them more. The Minimum Service Charge (SVC) – Gratuity is not a Mandatory Sales Tax and is left at the Final Discretion of the Client.
Our Minimum Service Charge (SVC) – Gratuity for Our Residential and Commercial Clients is 15%.
Our Minimum Service Charge (SVC) – Gratuity for Our Senior Citizen and Non-Profit Clients is 10%.
Same Day Laundry Service?
Yes, only if you drop off your laundry at our Central Location in Hyattsville and pick it up when it is ready..
All Pick Up and Delivery Laundry Services are processed within 24 hours and not the same day.
How Much is Your Same Day Laundry Service?
Just $2.25 per pound.
Abnormally Dirty Items
$3.59 per pound for processing Laundry items that are abnormally dirty or have multiple issues that require special attention.
Payment by Credit Card
Customers may pay for the services rendered by Campus Wash and Fold using Credit Cards such as Visa or MasterCard, Discover, American Express, Etc.
When a Customer submits a Laundry Service Request, either Online, Via our App or In Person, and the Customer provides His or Her Credit Card Information to Campus Wash and Fold, Customer agrees to be charged on the Card that the Customer provided for the Goods and Services that have been rendered to the Client by Campus Wash and Fold and at the Time When the Invoice for Such Services has been issued.
Storage Charge for Unclaimed Laundry Items
Campus Wash and Fold will provide One Week Free Storage for all Completed Laundry Orders.
1% of the Invoice amount will be charged per day for Storage after the First week.
All Unclaimed Laundry will be donated to Charity After 6 Months
After 6 Months, All Unclaimed Laundry will be donated to Charity (Planet Aid). The Customer will still be responsible and liable for the Laundry Service that Campus Wash and Fold provided to the Customer.
Disclaimer
Campus Wash and Fold’s liability under this agreement shall be limited to general money damages in an amount not to exceed the charges for the service paid by the Client in the term under which the damages are alleged to have occurred. This liability shall be the extent of Campus Wash and Fold’s liability regardless of the form in which any legal or equitable action may be brought and the foregoing shall constitute Clients’ exclusive remedy. In no event will Campus Wash and Fold be held liable or be responsible for any consequential, special, indirect, incidental, or punitive loss or damages whether or not Campus Wash and Fold knew or should have known of the likelihood of any loss or damages. Campus Wash and Fold disclaims all warranties expressed or implied with respect to the services rendered under this agreement.
WE ARE NOT RESPONSIBLE FOR ARTICLES NOT CLAIMED. UNCLAIMED GARMENTS WILL BE HANDLED IN ACCORDANCE WITH STATE REGULATION. We exercise the utmost care in processing articles entrusted to us and use such processes, which, in our opinion, are best suited to the nature and condition of each individual article.
Nevertheless, we cannot assume responsibility for inherent weaknesses of or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suede, leathers, silks, satins, double-faced fabrics, vinyl, polyurethanes, etc. Responsibility also is disclaimed for trimmings, buckles, beads, buttons, belts, and sequins. In laundering, we cannot guarantee against color loss and shrinkage; or against damage to weak and tender fabrics.
Differences in count must be reported, and this ticket presented, within 48 hours. Unless a list accompanied the bundle, our count must be accepted. The company’s liability with respect to any lost or damaged article shall not exceed 10 times our charge for processing it.
Entire Agreement / Choice of Law
This agreement and any documents referred to herein constitute the complete, exclusive, and entire agreement between the parties, may not be modified except in writing signed by both parties, and shall be governed by the laws of the state of Maryland where it operates.